Our AC did not functioning well start from last year. We’ve got the impression that it would be a better choice to invest $15K to replace the current 18-years-old AC. A long story… Anyway, we saw there were a lot of people recommended Richard’s on Nextdoor. So we decided to give it a try. Sean came over to our place and fixed the AC problem in 30mins. What can I say, a big WOW!!!! My impression is just like one neighbor said on Nextdoor ” reliable, friendly, helpful”.