Phone Number
925-846-9397Address
410 Longfellow Ct., Livermore, CA 94550We are committed to maintaining our website as a useful and user-friendly communications resource for our customers. Naturally, security of personal information is a significant concern to all of our online customers. We share your concern and employ sophisticated security methods. As our internet services develop, our primary focus will be to maintain the high security standards we now have in place and we will keep you, the customer, informed about those developments.
When you visit our website, we will collect some information about your visit. This includes statistics collected by our Web servers through “log files”. These statistics include a record of web pages that your browser requested, files that were downloaded, form entries that were submitted and other data specific to your visit.
When you visit our site, we gather anonymous statistics in order to monitor our services and improve our website. We use Google Analytics cookies to collect information about your visit, which includes location, browser, device, and date and time of the visit. The information stored in Google Analytics uses a randomly generated client ID and is not personally identifiable.
We use technical cookies that are necessary for the website to function properly.
We will share your personal information internally for the purpose of performing a transaction requested by you and for administering business. We restrict access to your personal information to only those employees who need to know that information in the course of their job responsibilities. See our general Privacy Policy below for how we may disclose your non-public personal information to third parties.
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of the linked Web sites and encourage you to fully review those third parties’ privacy and security statements, because they may differ from ours.
This site provides several online form resources (i.e.: shopping cart, information request, contact us) to better serve the needs of its customers. We collect personal information you provide us such as name, address, and other information when you submit a form on our website.
Personal information provided by a user via any of the website’s online forms is used by us only to process the customer’s request for service. All information that passes between this website and the user’s computer is encrypted to protect the user’s privacy.
We purges form entries once a quarter. (4-times a year.)
Personal information transmitted to this site may be used by our staff to respond to inquiries for service or information or to improve the service that we provide. Since email communication may not be secure against interception by unauthorized individuals, users should seek alternatives to email when it is necessary to provide sensitive or personal information. Likewise, we will not transmit sensitive or personal information when communicating via email.
Our online services are not designed for or directed toward children under the age of 13. We do not knowingly online collect information from or market to children under the age of 13.
PRIVACY OF CUSTOMER INFORMATION
(Notice Provided Pursuant to the Gramm Leach Bliley Act, 12 CFR Part 716)
This policy covers “non-public personal information,” which is called “personal information”, in this policy. This means personally identifiable information that we have, obtains about you in providing services to you. It does not cover information actually obtained from public sources such as telephone directories without reference to information supplied by you in connection with requests for our services. It does not cover information not identified with any individual person. In this policy, the term “customer” refers to both current and former customers.
Where we may collect personal information about you:
Types of personal information we collect and may disclose about you to third parties as described in this policy:
We may disclose any personal information we have collected from the above sources to third parties. The types of personal information we collect and may disclose include but are not limited to your name, address, transaction history with us, and items bought.
Third parties to whom we may disclose personal information about you for the purpose of conducting our business with you:
Specific examples of types of third parties to whom we disclose personal information as described above include but are not limited to:
We may share information about our members with joint marketing partners. Joint marketing partners are other organizations with whom we partner to jointly sponsor, endorse or offer products or services. When we share information with joint marketing partners, they agree to keep your information confidential and to disclose and use it only for purposes of marketing and providing the products and services to which we and the partner agree. You have the right to opt out of our sharing information with joint marketing partners, but be aware that in some cases, this may limit the services you may be able to obtain.
We have do not have affiliates (entities we control or under common control with us).
We do not share information with non-affiliated third parties except as outlined in this policy. If we enter into an agreement to promote the products or services of a third party who is not a joint marketing partner, we do so in a way that we maintain control of member information. The third party will receive non-public personal information about you only if you give us permission to release the information by requesting the product or service, or if you release the information directly to the third party when you become their customer.
We disclose information about former customers and other former customers only as permitted or required by law. Subject to these limits, we may disclose any information we have about former customers and other former customers.
Our staff, management and volunteers are trained to keep member information strictly confidential. When appropriate and necessary to protect your privacy, we require third parties to whom we release personal information to agree in writing to maintain appropriate physical, procedural and electronic safeguards to protect the information and to limit their use and disclosure of personal information to purposes that we authorize. Within our business, we maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your personal information.
By providing us with a telephone number for a mobile/cellular phone or other wireless device(s), you are expressly consenting to:
Receiving communications – including but not limited to text messages, prerecorded or artificial voice message calls, and calls made by an automatic telephone dialing system – from us and our affiliates and agents at that number. You certify that you are the owner of the contact number or are authorized to grant us consent to contact you at the number provided. This express consent applies to each such telephone number that you provide to us, or that we obtain, now or in the future and permits such calls regardless of their purpose. Calls and messages may incur access fees from your mobile/cellular provider.
This policy is effective June 1, 2020. We can change this policy by notifying you in writing. If the change will affect your ability to restrict sharing of your personal information, we will give you 30 days advance notice. If you have any questions regarding our Privacy Policy, please use the “Contact us” section on the website.